Information we collect
Depending on how you use ORISCA, we may receive contact details, delivery information, communications, newsletter preferences, order and return details, garment-passport activity, and account information made available through an identified sign-in provider.
We may also receive basic technical information such as device type, browser, approximate location derived from IP address, pages viewed, and diagnostic logs. The shopping bag and certain preferences may be stored locally in your browser.
Checkout and payment data
The current checkout is a demonstration and does not transmit, store, or charge payment-card details. If live payments are introduced, card information will be handled by an identified payment processor under its own privacy terms; ORISCA should receive only the information needed to confirm and manage the transaction.
How we use information
We use information to provide and improve the website and services; manage accounts, orders, delivery, returns, repairs, and garment passports; respond to inquiries; prevent fraud and misuse; comply with law; and send marketing messages when you have requested them.
Where applicable, processing is based on performing a contract, your consent, compliance with law, or legitimate interests that do not override your rights.
How information is shared
We may share information with providers that support hosting, secure sign-in, payment, delivery, communications, analytics, fraud prevention, and customer service. These providers should use information only to perform services for ORISCA or as otherwise disclosed to you.
We may also disclose information when required by law, to protect rights and safety, or as part of a business transaction. ORISCA does not sell personal information for money.
Cookies and local storage
The website may use cookies or similar storage for essential operation, sign-in, shopping-bag contents, preferences, security, and measurement. You can control cookies through your browser, although blocking essential storage may prevent some features from working.
Retention and security
We retain personal information only as long as reasonably necessary for the purposes described, including legal, accounting, fraud-prevention, and dispute-resolution needs.
We use reasonable administrative, technical, and organizational safeguards. No internet system is completely secure, and we cannot guarantee absolute security.
Your choices and rights
You may unsubscribe from marketing using the link in a message or by contacting us. Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a portable copy of personal information, and to appeal certain decisions.
To make a request, email care@orisca.co. We may need to verify your identity. You may also have the right to contact your local privacy regulator.
International use and children
Information may be processed in countries other than where you live. Where required, appropriate safeguards should be used for international transfers.
The website is not directed to children under 13, or a higher minimum age where local law requires it. We do not knowingly collect children’s personal information.
Updates and contact
We may update this policy as ORISCA’s services and legal obligations change. The effective date above identifies the current version, and material changes will be communicated where required.
Privacy questions and requests may be sent to care@orisca.co.